What do I do if my item(s) arrives damaged?Updated 2 months ago
We're sorry to hear your item(s) arrived damaged or defective! Occasionally, products are affected during transit, and we want to make this right for you.
We offer a complimentary replacement within [10 days of your delivery date] — please reach out as soon as possible so we can apply warranty support to your order. To get started, simply send our team an image of the damaged item so we can assist you further.
Please note that while we cannot always guarantee an exact replacement due to stock availability, we are committed to finding the best possible resolution for you.