Order Management
How do I cancel my order?
You will have the option to cancel your order within [12 hours] of receiving your order confirmation email. To request a cancellation, please contact our Support Team at [email protected] or call us at +1 877 308 4145. Please include your order num
How do I track my order?
You can track your order anytime by visiting our order tracking page here: https://besyner.com/apps/parcelpanel. Simply enter either your order number and email address or your tracking number to pull up the latest status on your shipment. If you're
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
What is your cancellation policy?
Orders can be canceled within [12 hours]. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel yo
How do I make a return?
Returns must be initiated within [90 days] of receiving your order for change-of-mind returns, or within [7 days] if your item arrived damaged, defective, or significantly not as described. How to initiate a returnPlease reach out to our Support Team
Can I edit or add anything to my order?
Once an order is placed, we are usually unable to make changes to the order. We will do our best to accommodate your request if you've placed the order within [12 hours] of contacting us. However, if you need to update your shipping address or contac